Suzaka Hot Spring Kojoso (hereafter referred to as “our company”) collects our customers’ personal information in order to provide optimal service.
At our company, we strive to build a relationship of trust with our customers. We do our utmost to safeguard personal information and increase our customers’ trust and sense of security.
Our company meets legal compliance with and carries out appropriate handling of private information.

Handling of Personal Information

Our company employs security measures for the secure overseeing of personal information. We take appropriate measures to keep our customers’ personal information accurate and up-to-date while preventing unauthorized access, misplacement, damage, falsification, and leaks of personal information. We do this through measures such as keeping our security systems up to date, maintaining our computer systems, and thoroughly training our employees.

Use of Personal Information

Personal information collected from our customers will be used for correspondence from our company, updates about our operations, and addressing inquiries via e-mail and attached materials.

Disclosure and Provision of Personal Information to Third Parties

At our company, we handle the personal information collected from our customers properly and will not disclose that information to third parties except for in the event of one of the following:

In the event that the customer agrees to the disclosure
In the event that it is necessary for our company to disclose information to the party entrusted with a task required to perform a service requested by the customer

Personal Information Security Measures

In order to guarantee the accuracy and security of personal information, our company takes reliable security measures.

Customer Review

In the event that a customer desires to review, edit, or delete his or her own personal information, we will act once we have verified the customer’s identity.

Adherence to and revision of laws and societal rules

When it comes to the personal information in our possession, our company will adhere to Japanese law and other societal rules and also revise and improve this policy accordingly.


Please use the information below to contact us regarding any inquiries about our company’s handling of your personal information.

Suzaka Hot Spring Kojoso
5414 Hitaki, Suzaka 382-0012

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